Director - Practice Administration

Situated near the center of the state, the City of Socorro sits at an elevation of approximately 4,500 feet – keeping it safe from the snow of the north and spared from the heat of the south. Socorro is home to Socorro General Hospital (SGH), which is supported by a partnership between Socorro County, a local Board of Trustees and Presbyterian Healthcare Services, which has owned and managed hospital operations since 1976. The facility is a 24-bed, critical access hospital and regional medical center that offers inpatient and outpatient services.

 

The Director of Practice Administration is responsible and accountable for all administrative aspects, customer service and financial performance of clinic. This person leads strategic, tactical and CQI planning and oversees implementation and ongoing measure of same. The DPA has direct clerical oversight and collaborates with Administrative Director of the clinics to ensure sites provide high quality, cost-effective care and serves as a support and liaison to providers.

 

• Bachelors degree in Business or Healthcare required.
• Five to ten years progressive management experience in an ambulatory setting.
• Demonstrated competence in CQI and strategic planning.
• Strong verbal and non-verbal communication skills.

• Teaches and leads Quality Assessment and Improvements and customer service processes. Involves the physicians and staff in improving daily operations of the facility. Is accountable for same.
  
  
• Develops and is accountable for patient satisfaction evaluations, CMS, and financial outcome of designated sites.
  
  
• Develops new programs and services as care delivery needs change in collaboration with the Hospital Administrative Leadership Team with primary point of contact being the Administrative Director
  
  
• Responsible for cooperative planning and budgeting process and preparation for improved financial performance of the clinic. Accountable for budget administration and outcomes.
  
  
• Provides education opportunities for self and collaborates with clinical and clerical staff for continuing education.
  
  
• Accountable for directing the clerical supervision so that there is data integrity at clinic and coordination between the front desk and the designated billing office.
  
  
• Participates/networks/communicates with internal and external customers and project teams.
  
  
• Directs compliance with policies and regulatory agency standards.
  
  
• Performs other functions as required.

We offer more than the standard benefits!

Presbyterian employees gain access to a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more!

Learn more about our employee benefits:

https://www.phs.org/careers/why-work-with-us/benefits

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.

Presbyterian's story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans.

About Presbyterian Healthcare Services

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

About Our Regional Delivery System

Presbyterian's Regional Delivery System is a network of six hospitals and medical centers throughout rural New Mexico including locations in Clovis, Espanola, Ruidoso, Santa Fe, Socorro and Tucumcari. Our regional facilities are home to more than 1,600 clinical and non-clinical employees who help make Presbyterian the state's largest private employer with nearly 14,000 statewide employees. With a variety of services ranging from general surgery to pediatrics to heart and cancer care, our regional employees are proud to provide close-to-home care for their communities.

We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

About New Mexico

New Mexico continues to grow steadily in population and features a low cost-of living.

Varied landscapes bring filmmakers here from around the world to capture a slice of the natural beauty New Mexicans enjoy every day. Our landscapes are as diverse as our culture - from mountains, forests, canyons, and lakes, to caverns, hot springs and sand dunes.

New Mexico offers endless recreational opportunities to explore and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

USD $60.93/Hr.

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.